Support for myself

We’re improving how we support you and help you navigate the mental health system. You might notice some change over the next little while as we improve the way our service works to guide people towards the free counselling and peer support in SANE’s Guided Recovery program and Forums. While we are undertaking this work to improve our services, access to SANE’s drop-in counselling will not be available via our 1800 Support Line.

SANE’s Support Line provides access to mental health resources and information, SANE service navigation and connection to external services. This service is designed to help find the right support for you, is accessible via phone or webchat and available Monday to Friday 10am-8pm (AEDT/AEST).

Counselling and peer support is available through the Guided Recovery program and Forums and we’re working to make Guided Recovery available in new regions. We’ll provide more updates as these changes are made.

If you or someone you know require immediate emergency mental health support, please call Lifeline 13 11 14, or 000 if there is an immediate risk or danger.

If you would like to provide feedback about this change, you can share it with us here.