Ways we can support you
Choose from a range of FREE complex mental health supports, including recovery programs with counselling, peer support and/or groups, 24/7 community forums, events, and information and resources.
Please note: We’re improving how we support you and help you navigate the mental health system. You might notice some change over the next little while as we improve the way our service works to guide people towards the free counselling and peer support in SANE’s Guided Recovery program and Forums.
While we are undertaking this work to improve our services, access to SANE’s drop-in counselling will not be available via our 1800 Support Line.
SANE’s Support Line provides access to mental health resources and information, SANE service navigation and connection to external services. This service is designed to help find the right support for you, is accessible via phone or webchat and available Monday to Friday 10am-8pm (AEDT/AEST).
Counselling and peer support is available through the Guided Recovery program and Forums and we’re working to make Guided Recovery available in new regions. We’ll provide more updates as these changes are made.
If you or someone you know require immediate emergency mental health support, please call Lifeline 13 11 14, or 000 if there is an immediate risk or danger.
If you would like to provide feedback about this change, you can share it with us here.
Reach out by phone
Available Monday-Friday, 10am-8pm (AEDT/AEST). Mental Health Support Workers are here to help you access SANE’s free services based on your needs, navigate the mental health system and find the right support for you.
Call 1800 187 263.
Translating and Interpreting Service, call 131 450.
Community Forums
RecoveryClub
Guided Recovery
Mental Health Recovery Webinars
Information and Resources
Guidance for supporting someone at risk of suicide
Support Line
Available Monday to Friday, 10am - 8pm (AEDT/AEST). SANE’s team of trained staff and volunteers provide free counselling, information and resources. Call 1800 187 263.
Free Translating and Interpreting Service (TIS) 131 450.
Community Forums
Available 24/7. Connect with people who understand what you are going through, seek advice and surround yourself with support. They're safe and anonymous.
RecoveryClub
Available Monday to Friday, 12-8pm (AEDT/AEST). A 6-month online program for people wanting to navigate their mental health recovery at their own pace. Access evidence-based recovery resources and online groups to help you manage your mental health and work towards your recovery goals.
Guided Recovery
Available Monday to Friday, 10am to 8pm (AEDT/AEST). A 15-week program for people wanting individual guidance and support with their mental health recovery. Includes 6 appointments with a dedicated counsellor or peer support worker and access to online groups.
Peer Group Chat
Thursday and Sunday evenings. Live chat-based discussions, guided by SANE community builders. New topics each week.
Mental Health Recovery Webinars
Last Wednesday of every month, 7-8pm (AEDT/AEST). Monthly community webinars with new topics and guests, including lived experience advocates and subject matter experts.
Information and Resources
Available 24/7. Access information you can trust on complex mental health issues. SANE factsheets and guides are easy to read and can help you understand what’s happening and what strategies can be helpful.
Guidance for supporting someone at risk of suicide
Available 24/7. A resource that provides information and advice about supporting someone who has attempted, or is at risk of attempting, suicide.